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Communication

Buy Credits

Buy more credits for texts, calls, transcription and AI from your profile menu or the Setup page.

By Red Belt Team | Last Update: October 31, 2026

Credits pay for texts, calls, transcription and AI features in Red Belt Gym. When your balance runs low, buy a credit package. You can open the credit packages from your profile menu or from Setup.

Buy Credits From Your Profile Menu

  1. Visit redbeltgym.com.
  2. Sign in to your account.
  3. Click your profile picture and name at the top right.
  4. Your Credit balance and Current package appear in the panel. Click Buy credits. Click Credit report instead to see how your credits were used.The credit balance and the Buy credits and Credit report buttons in the profile panel
  5. The Credit Packages page lists the packages you can buy, with the number of credits, the price and the price per credit. Click Buy now on the package you want.
  6. The Buy package window shows the package, your balance after the purchase and the card or bank account under Pay with. Click Change to use a different payment method.
  7. Check Total today, then click Pay to buy the credits. Click Cancel to close the window without buying.The Buy package window with the Pay with section and the Pay button

Important: Clicking Pay charges the payment method right away. Make sure you picked the right package.

Buy Credits From Setup

  1. Click Setup in the left-side menu.
  2. Under Gym & account, click Credit Packages.Setup in the left-side menu and the Credit Packages tile
  3. Click Buy now on the package you want, then follow steps 6 and 7 above.

Add a Payment Method While You Buy

If your account doesn't have a card or bank account yet, or the one on file has expired, you can add one while you buy.

  1. In the Buy package window, click Change next to the payment method. Your saved cards and bank accounts appear, with your default marked Default. Click one to pay with it, or click Add a credit card or Add a bank account.The saved payment methods and the Add a credit card and Add a bank account options
  2. Enter the details:
    • For a card: Card number, Card holder's name, Expiration date and CVV.
    • For a bank account: Account number, Account holder's name, Routing # and Account type.
  3. Leave Make this the default card ticked if you want to use this card for future payments.
  4. Click Add card (or Add bank account). The new payment method is saved to your school's account and selected for this purchase. Then click Pay to finish.The Add a credit card window with the card fields and the Add card button

Click Cancel to go back to the Buy package window without adding anything.

Frequently Asked Questions

Common Questions & Troubleshooting

Where can I see how my credits were used?

Click Credit report in your profile panel, or View credit report on the Credit Packages page. See our article on viewing credit usage.

What uses credits?

Texts, phone calls, transcription and AI features use credits. Transcription uses 1 credit for up to 1 minute of recording. See our article on setting up transcription and AI analysis.

My payment didn't go through. What should I check?

Make sure the card or bank details are correct and the card hasn't expired. Click Change to pick another payment method, or add a new one with Add a credit card or Add a bank account, then try again.

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