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Track Active vs Inactive Members

See at a glance which students are still training and which have gone quiet, by filtering your contacts by type.

By Red Belt Team | Last Update: October 31, 2026

Show One Contact Type

  1. Visit redbeltgym.com.
  2. Sign in to your account.
  3. Click Contacts in the left-side menu.
  4. Above the list, click Member to see active students. Click Former member or Frozen to see students who are no longer training or are on hold. The number on each one is how many contacts have that type.The contact type buttons above the Contacts list

Combine a Type With Other Filters

  1. Click Filter.
  2. Under Condition 1, choose Contact type and the type you want, such as Member.
  3. Click Add condition to add another, such as a Program or Tags.
  4. Click Apply filter.The Filter contacts panel and the Apply filter button

The active filter shows above the list. Click Clear all to remove it.

Contact types change automatically based on activity. Need more control? Learn about phases and statuses.

Frequently Asked Questions

Common Questions & Troubleshooting

What are contact types?

Read our article on understanding contact types for the full list and what each one means.

How do I see who hasn't come in lately?

Each student's profile shows their Last attended date. For trends across your school, see the Churn Diagnostic in Key Performance Reports Overview.

See Pricing