Times change and the billing, attendance, and access to your martial arts school should match. Learn how to edit your custom membership programs.
By Red Belt Team | Last Update: April 4, 2026
- Click Contacts.
- Click the Filter tool.
- Select Contact Type from the drop-down menu.
- Select Member type.
- Click Apply Filter.
Contact types change automatically based on activity. Need more control? Learn about phase and status indicators.
Common Questions & Troubleshooting
What are contact types?
A contact type is a classification label used to facilitate better filtering, reporting, and targeted communication. The contact types are:
- Lead: new contact without an active plan
- Member: new or long-term student with an active plan
- Trial: new or short-term student with a limited active plan
- Former Member: old contact with an expired or canceled
- Frozen: short or long-term member with a paused plan
Contact types change automatically based on activity. Use types to filter your contacts and find leads, paying members, paused accounts, and former members.