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Billing & Payments

Set Up PaySimple Payment Processing

Check your PaySimple connection, choose how failed payments are retried, pass on card fees, and set your tax rates.

By Red Belt Team | Last Update: October 31, 2026

Payment Setup shows your PaySimple merchant account and controls how failed payments are retried, whether card fees are passed on, and how much tax you charge.

Note: Only the gym owner can see Payment Setup.

Check Your PaySimple Connection

  1. Visit redbeltgym.com.
  2. Sign in to your account.
  3. Click Setup in the left-side menu.
  4. Under Gym & account, click Payment Setup.Setup page with the Payment Setup tile highlighted
  5. The Merchant payments card shows your PaySimple account and its status. Card and bank payments are processed by PaySimple, and the account status is managed by PaySimple:
    • Connected: you can take card and bank payments.
    • Pending: PaySimple is still reviewing your application. You can keep setting up your school while you wait.
    • Declined: contact PaySimple, or start a new application from this card.
    Merchant payments card showing a Connected PaySimple account

Set Up Failed-Payment Retries

If a recurring payment fails, Red Belt Gym tries again automatically. The Failed payment retries card shows how often it retries, how many times, and a timeline from the failed payment to the day it's marked overdue.

  1. Click Edit on the Failed payment retries card.Failed payment retries card with the Edit button highlighted
  2. Choose how often to Retry every (in days) and the Maximum retries. The Preview shows each retry day.
  3. Click Save changes. After the last retry, the payment is marked overdue and shows as past due on the contact.Edit failed payment retries window with the Save changes button highlighted

Pass On Credit Card Fees

Enable Pass on credit card fees to add PaySimple's card processing fee to the customer's payment instead of your school paying it. The fee is applied automatically at the standard rate for your country, and the exact amount appears on each checkout and transaction receipt.

Pass on credit card fees card with its switch

Set Product and Program Tax

The Taxes card on the same page sets the tax added at checkout on products and programs. See our article on setting up sales tax.

Frequently Asked Questions

Common Questions & Troubleshooting

Why can't I see Payment Setup?

Payment Setup is only shown to the gym owner. Ask your owner to make changes, or to sign in and check the settings with you.

How often does Red Belt Gym retry a failed payment?

It follows your Failed payment retries settings. For example, Retry every 2 days with 30 maximum retries means the payment is tried again every 2 days, up to 30 times, and is marked overdue after the 30th retry.

Who pays the credit card fee?

By default your school does. Enable Pass on credit card fees to add the fee to your customer's payment instead.

My PaySimple account is pending. Can I keep setting up?

Yes. A pending account doesn't stop you from setting up programs, products and the rest of your school.

See Pricing