A dependent is a child or family member on another contact's account. Dependents get their own profile and attendance, but they don't have their own billing: their programs and products are billed to the guardian.
Add a Dependent
- Click Contacts in the left-side menu.
- Search for the contact who will be the guardian and click their name to open their profile.
- Under Profile, click Dependents, then click Add a dependent.
- Enter the dependent's First name and Last name. Both are required.
- Enter their Date of birth and choose a Gender.
- Optional: open Contact details to add the dependent's own Phone or Email. Tick Do not contact if you don't want calls, texts or emails sent to the dependent. Messages still go to the guardian.
- Click Add dependent.
The dependent now appears in the guardian's Dependents list.
To manage a dependent's membership, make changes to the guardian's active membership. Learn how to update a student's membership.
Mark a Guardian Who Doesn't Train
If the guardian pays for their dependents but doesn't train themselves, enable Guardian only (not a member) at the top of their Dependents section.
Archive a Dependent
- Open the guardian's profile and click Dependents.
- Click the ⋮ button on the dependent's row, then click Archive and confirm.
Archived dependents are listed under Archived dependents at the bottom of the section. Dependents with active contracts can't be archived. Learn how to update or cancel a student's membership.