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Billing & Payments

Assign Membership Programs

Once you have created a program, you are ready to assign it to your students. This article explains how assigning memberships works.

By Red Belt Team | Last Update: October 31, 2026

  1. Visit redbeltgym.com.
  2. Sign in to your account.
  3. Click Contacts in the left-side menu, then search for the student and click their name.
  4. Under Billing, click Transaction, then click Make a transaction.Transaction on a student's profile and the Make a transaction button
  5. Under What are you selling?, click Program.
  6. Click Program and choose the program from the list, or click Add new program to create one.
  7. Check the program's price and length. Click Edit price & duration to change them for this student only.
  8. Check the Start date and Billing cycle.
  9. Tick Auto renew if the membership should renew automatically when it ends.The program, start date, billing cycle and Auto renew fields
  10. Under Payment, choose a Payment method: one of the student's saved cards or bank accounts, or Cash to record cash you've collected. If they have nothing on file, click Add card or bank.
  11. Choose a Payment status: Charge now, or I want to pay later and pick the date it's charged.
  12. Optional: enable Take a down payment and enter the details.
  13. Check the summary at the bottom. It shows what's charged today and what's charged after that.
  14. Click the charge button, which shows the amount, such as Charge $59.99.The Payment section with the payment method and payment status, and the Charge button

Important: Clicking the charge button charges the student right away, unless you chose I want to pay later or Cash. Double-check the program and amount first.

Frequently Asked Questions

Common Questions & Troubleshooting

Why are my students being double-billed?

They aren't. When a program has different start and first payment dates and is set to auto-renew, payments may occur close together. This happens because the renewal is calculated from the program start date, not the first payment date.

Can I sell a retail product the same way?

Yes. Click Product instead of Program under What are you selling?. You can also sell from the Products page. See Sell Products at the Point of Sale.

Why can't I charge the student?

They need a card or bank account on file. Click Add card or bank, or see Add a Card or Bank Account.

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